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Home Service Appointment Prep

A checklist for homeowners to complete before a service professional arrives.

OfficialHome ServicesAppointments

Appointment prep for {{name}}

Your checklist
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We'll be there soon! Please complete these quick tasks so we can get started right away and make the most of your appointment.

  • Confirm your appointment time
    Reply to confirm you'll be available at the scheduled time.Required
  • Confirm your address
    Double-check that we have the correct address, including any unit or gate codes.Required
  • Describe the issue or job
    Give us a brief description of the problem or what you need done so we can come prepared.Required
  • Share photos (if helpful)
    Send any photos that show the issue or the area we'll be working in.
  • Clear the work area
    Move furniture, belongings, or clutter away from where we'll be working.Required
  • Secure pets
    Make sure dogs, cats, or other pets are in a separate room or secured during the visit.Required
  • Ensure access to the area
    Unlock gates, clear pathways, and make sure we can reach the work area easily.Required
  • Let us know about parking
    Tell us where to park—driveway, street, visitor spot, etc.
  • Confirm someone will be home
    Let us know if you'll be there or if someone else will let us in.Required
  • Share entry instructions (if needed)
    If you won't be home, tell us how to access the property (lockbox code, hidden key, etc.).
  • List any priorities or concerns
    Let us know if there's anything specific you want us to focus on or be careful around.
  • Confirm your contact number
    Make sure we have the right number to call or text when we're on our way.Required
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